DST Go Final Words

Its been a few months now since I have been on the Broadband wagon.. well, DST's GO broadband anyway... here are some views after pretty much exhaustive usage.

I initially started out with a pay-per-month package with the usb modem.. and today ended up with a 24 mth subscription package and the W21 router.

I can tell you the journey has been rocky to say the least.. here is why...

1) I'm now writing this post at my wife's family home in Kg Tungku and I brought over the router here to use. The service here is terrible. Ping times to the DNS is 2 secs. Everything is slow.. top download speed averages about 2-3KB per sec. Speedtest.net doesnt even want to connect so you just have to take my word for it.. its dead slow... and this is on my router..

2) Reason why I brought my router was because my 3G phone didnt want to connect to the net here. Here is another issue altogether. Did you know your 3.5G broadband service on your sim card has been speed limited? Yeah.. another ISP that SELLS us 7.2Mbit HSDPA but delivers only 768Kbits. They WILL deny it. If you dont believe me, get yourself access to a Broadband package sim and put it in your phone and watch your internet access fly. Other issues are: 3G access in KB is bad.. really bad.. I frequently use the GPS on my phone to help me get to clients location in KB and it was pretty much rendered useless in most places.. I had to drive round to certain areas to get a connection to download the map update, memorise the directions and move.. this really kills the purpose of GPS + map access. Sorry, this is really bad. I hope DST fixes this issue soon.

3) The GO internet connection does NOT deliver what it should.. a wireless 24hr full broadband access solution. Once you connect, the system works fine.. good access, fast speeds.. then after several hours of use, it needs to be rebooted because it SLOWS to a crawl. The system has to be rebooted everyday. This problem is compounded by the ridiculous USB modem. If you reboot the system or disconnect the USB modem, you will have problems getting a connection. It takes several retries to get a new line back. Most times, you MUST unplug the modem and re-insert. Several meaning from 10-100 retries. This was the reason why I decided to get the router. I work pretty much with remote access tools and that was a big deal breaker having to physically get to the modem.

So.. the final conclusion....

GO's broadband proposal is sound.. gives brilliant download speeds (peaking at 400KB/s) at good times.. BUT real world use is less than expected both in terms of internet access AND line performance. DST needs to continously refine their packet routing and put in more transceiver towers to spread the workload.

Go's Prima broadband is beyond words. It does NOT deliver. PERIOD.

I am not a biased user towards vendors.. if something is good, I will say its good.. if its bad, then it IS bad.. regardless of the relationship I have with them. The idea is to push them to improve themselves and raise the standards in our country..

So.. lets move forward...